Terms And Conditions

This clarification text has been prepared by TUCU MİMARLIK VE İÇ MİMARLIK OFFICE (TUCU or company) as the data controller within the scope of Article 10 of the Personal Data Protection Law No. Your Personal data may be processed by the Company in accordance with the Law within the scope described below.

Which Personal Data Do We Process?

We process your name, surname, mobile phone, e-mail address, address, IP data.

What are the Purposes and Legal Reasons for Processing Your Personal Data?

Your personal data is to fulfill the services we provide to our customers in accordance with the requirements of the contract and technology, to provide after-sales support services for products and services, to carry out our customer relations processes, to meet your demands and complaints, It will be processed within the scope of the personal data processing conditions specified in the 5th and 6th articles of the Law, for the purposes of carrying out the related business processes.

Apart from this information, anonymous aggregate statistical data that does not contain personal information, such as the frequency and times of visits to the site, the times of ordering and the IP address at the time of order, the statistics of the product pages visited and the products ordered, will be collected and used to analyze and understand visitor movements and preferences. .

Based on your explicit consent, we can develop our products and services, carry out our marketing activities, inform you about our campaigns, advertising, promotions, etc. Your data may be processed for the purposes of sending commercial electronic messages and sharing them with the companies we receive service from, getting to know you better and providing the right service in line with your needs, performing marketing analysis, personalizing our products in line with your demands, and profiling.

To Whom Your Personal Data Can Be Transferred For What Purposes?

Your collected personal data; In line with the realization of the above-mentioned purposes, the service providers we receive support from, our business partners, the legally authorized public institutions, the institutions we receive service from, the domestic and international servers we use, the domestic/foreign institutions from which we receive cloud services, Persons and organizations that process data on behalf of the data controller and provide measurement, targeting and profiling support, audit companies, advertising and promotion agencies, cargo companies and private individuals, within the framework of the personal data processing conditions specified in Articles 8 and 9 of the Law.

Your data can be transferred to domestic/abroad servers, to domestic/foreign institutions from which we receive cloud services, in accordance with Article 9 of the Law, in line with your explicit consent.

What is the Collection Method and Legal Reason for Your Personal Data?

Your personal data that you will contact our Company; The performance of the contract will be collected based on the legal reason, through the website, call center, mobile application, online applications, cookies, e-mails, social media channels in the electronic environment.

If you give your explicit consent, our products and services can be customized and presented to you according to your taste and usage habits, based on the legal reason, they can be processed within the scope of the personal data processing conditions specified in Articles 5 and 6 of the Law.

How Long Is Your Personal Data Processed?

TUCU, in order to comply with legal requirements and fulfill legal actions, for the period required by the purpose of processing your personal data, as long as the law requires, or in cases where it may be necessary for TUCU to protect and use its rights in possible legal processes that may arise in the future, the relevant legal periods retains throughout. At the end of this period, the personal data of our customers will be deleted, destroyed or anonymized by the Company.

Personal data processed for the purposes specified in TUCU's policy; When the purpose that requires it to be processed within the scope of KVKK disappears and the periods determined under the Turkish Commercial Code No. 6102, the Regulation on the Deletion, Destruction or Anonymization of Personal Data published in the Official Gazette dated 28 October 2017 and numbered 30224 and the Turkish Penal Code No. 5237 expire, deleted, destroyed or anonymized.

What Are Your Rights as a Personal Data Owner?
As a personal data owner, we declare that you have the following rights in accordance with Article 11 of the Law:

a) To learn whether personal data is processed, b) To request information if personal data has been processed, c) To learn the purpose of processing personal data and whether they are used in accordance with its purpose, In case the data is incomplete or incorrectly processed, to request their correction, e) Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7, f) Requesting the notification of the transactions made pursuant to subparagraphs (d) and (e) to the third parties to whom the personal data has been transferred, g) Objecting to the emergence of a result against the person by analyzing the processed data exclusively through automated systems,

You can send your applications regarding your rights listed above to the e-mail addresses we have shared below, via your e-mail address previously notified by you and registered in our system, by personally coming to our company headquarters with your identity, signing it with your secure electronic signature through a notary public, and sending an e-mail to the registered e-mail address of the company. You can do this by sending an e-mail. Depending on the nature of your request, your applications will be concluded free of charge as soon as possible and within thirty days at the latest; however, if the transaction requires an additional cost, you may be charged a fee according to the tariff to be determined by the Personal Data Protection Board. Our contact information is below:

TUCU ARCHITECTURE AND INTERIOR ARCHITECTURE